Terms & Condition

INFORMATION WE COLLECT

We collect the following types of information:

• Personal Information: Name, email address, phone number, national ID/passport number, address, bank account or mobile wallet details.

• Investment Information: Transaction history, investment preferences, returns, and withdrawals.

• Technical Data: IP address, browser type, device information, login timestamps, cookies, and user behavior data.

• KYC Documents: National ID, proof of address, selfies, or any other documents required for identity verification.

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HOW WE USE YOUR INFORMATION

2. HOW WE USE YOUR INFORMATION

We use your information to:

• Create and manage your investor account

• Verify your identity (KYC/AML compliance)

• Process your investments and payouts

• Communicate updates and offers related to Agra Invest

• Monitor and improve platform functionality and security

• Comply with legal obligations and financial regulations

SHARING YOUR INFORMATION

We do not sell your personal information. We may share your data with:

• Service Providers: Such as payment gateways, cloud storage providers, and analytics tools, solely to perform services on our behalf.

• Regulatory Authorities: When required by law or in connection with legal proceedings.

• Project Partners: On an anonymized or aggregated basis, never revealing your personal identity.

YOUR CHOICES

You have the right to:

• Access, update, or correct your personal information

• Withdraw consent to data processing (where applicable)

• Request deletion of your account and data (subject to regulatory constraints)

• Opt-out of promotional emails and notifications via settings or unsubscribe links

SECURITY MEASURES

We implement robust security measures to protect your information, including:

• Data encryption (at rest and in transit)

• Two-factor authentication (2FA)

• Secure servers with restricted access

• Regular audits and vulnerability assessments

Despite these measures, no system is 100% secure. Use the platform with care and keep your credentials confidential.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. When we do, we will revise the "Effective Date" and notify users via email or platform notices where appropriate.

Compliance and KYC

We reserve the right to request KYC (Know Your Customer) documents to comply with anti-money laundering (AML) and regulatory requirements. Failure to provide such information may result in account suspension.

Governing Law

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes shall be resolved through the appropriate legal channels within the country.

Contact

If you have any questions regarding these Terms, please contact us at:

📧 [[email protected]]
📍 West End Towers,

4th Floor, Muthangari Drive,

Off Waiyaki way,Nairobi.